Privacy Policy – India Certify
(Elevora IndiaCertify LLP)

Last Updated: November 29, 2025

1. General

This Privacy Policy (“Policy”) explains how Elevora IndiaCertify LLP (“Company”, “We”, “Us”, “Our”) collects, uses, stores, and protects the personal and business information of users (“User”, “You”, “Your”) who access our website www.indiacertify.com (“Website”).

By accessing or using our Website or services, you agree to be bound by this Policy and our Terms & Conditions.

2. Scope of Services Covered

This Policy applies to all services offered by India Certify, including business licenses, registrations, certifications, ISO certifications, Startup India recognition, tax & compliance filing, business formation, individual documentation services, and other consulting services.

3. Information We Collect

a) Information Provided by You

  • Name, email address, phone number
  • Business information and documents
  • Personal KYC documents
  • Forms, queries, or communication submitted through the Website

b) Automatically Collected Information

  • IP address, browser, and device data
  • Usage patterns, visited pages, and clickstream data

c) Transactional Information

  • Payments made (no card details stored)
  • Service history and status updates

4. How We Use Your Information

  • To deliver documentation, compliance, and registration services
  • To communicate updates, requirements, and progress
  • To submit forms to government portals on your behalf
  • To improve service quality and Website experience
  • To comply with legal and regulatory obligations

5. Communication Consent

By sharing your contact details, you consent to receive calls, SMS, WhatsApp messages, and emails from us, even if your number is registered under DND/NCPR.

6. Cookies

We use cookies to enhance the browsing experience. You may disable cookies through browser settings, although some features may not work properly.

7. Sharing of Information

We may share your data with:

  • Internal team members
  • Professional partners (CA/CS/legal experts)
  • Government departments for filings
  • Payment gateways, hosting, and CRM providers
  • Law enforcement where required by law

8. Data Security

We follow reasonable security practices to protect user data. However, no online platform can guarantee absolute security.

9. Data Retention

We retain your data for as long as necessary to provide services or as required by law. Users may request deletion or restriction subject to legal allowances.

10. User Rights

You may request:

  • Access to your data
  • Correction of inaccurate data
  • Deletion or restriction where legally possible

12. Governing Law & Dispute Resolution

This Policy is governed by Indian law. Disputes shall be resolved through arbitration in Ahmedabad, Gujarat, India.

13. Updates

We may update this Policy periodically. Continued use of the Website constitutes acceptance of the updated Policy.

14. Contact Information

For any privacy-related queries, contact us at:

support@indiacertify.com

Address: Naroda, Ahmedabad, Gujarat, India